Remove Previous Phone Number from Sprint Blackberry

If you have a Sprint branded Blackberry phone (in this case a Bold 9930 running OS 7.1) that has an old phone number (MDN) on it, you may find that the number remains even after performing a Security Wipe of the data from the device. However, you can remove easily remove it with a device reset using these steps:

  1. From the home screen, press the Send key.
  2. Dial ##72786.
  3. Tap Continue (Call ##72786)
  4. You will receive a prompt: SCRTN will change to factory default value for DSS
  5. Choose Continue
  6. You will receive another prompt: SCRTN Successful. The device will now reset to apply the necessary changes
  7. Click OK
  8. The device will restart and the old phone number will have been removed.
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